WARRANTY

Home > Warranty

Warranty

Residential Warranty: Your new plumbing fixture is warranted by JACLO INDUSTRIES, 129 Dermody Street, Cranford, NJ 07016. This warranty is extended to original consumer purchasers only. This warranty gives you specific legal rights, and you may also have other rights which vary from state-to-state.

The product (including the finish on the product, but not excluding any custom finishes and any installation hardware not supplied by JACLO) is warranted to be free from defects in material or workmanship under normal use and service for the lifetime* of the fixture, so long as the original consumer purchaser owns it. JACLO’s sole obligation under this or any other warranty is limited to repairing or replacing at JACLO’s option, without labor, any part or parts of the fixture which fall to conform to such warranty.

JACLO WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES CAUSED BY A BREACH OF THIS OR ANY OTHER WARRANTY.

Some states do not allow the exclusion of limitation of incidental or consequential damages, so the above limitation may not apply to you.

To secure warranty performance, the original consumer purchaser must have the fixture properly and professionally installed in accordance with all codes and installation instructions.

Items and actions that will void the JACLO warranty are:

    •Abuse, misuse, neglect and accidental damage
    •Improper cleaning care of maintenance of the fixture
    •Alteration of the fixture in any way, including removal of a flow regulator/restrictor

All warranty claims must be made in accordance with the JACLO return policy (see below).

JACLO does not authorize any distributor, retailer or other person to modify this warranty or assume any liability on its behalf with respect to it. Any question regarding the operation of warranty should be addressed to JACLO’s warranty department.

*Due to the unpredictable environment, all kitchen drains, strainers and garbage disposal flanges are warranted for the period of one year from date of purchase from an authorized JACLO dealer.

Commercial Warranty: JACLO extends the above warranty for a period of one year from date of purchase to purchasers of products for industrial, commercial, business, and all non-private residential uses.